All Use Cases
UGAP
UGAP
Turning traditional reporting into a modern performance management platform for France’s leading public procurement agency.
Business Context
UGAP (Union des Groupements d'Achats Publics) is France's leading public purchasing group. The figures speak for themselves:
Nearly €7 billion in annual purchases managed
20,792 public sector customers
1.6 million products available
Customer breakdown:
Local authorities: 35%
Ministries: 28%
Public institutions: 16%
Healthcare: 14%
Funds and companies (social security funds, private institutions): 7%
Every day, thousands of orders are processed and consolidated into a considerable volume of data.
Challanges
- In this context, UGAP's customers had high expectations:
- More interactive reporting: Enabling customers to explore their consumption data
- Customisation: Offering views tailored to each establishment
- Accessibility: Making data usable without technical expertise
- Clear vision: Providing a usable overview of expenditure, suppliers and market performance
Solution implemented
- The Dynamic Customer Dashboard developed with N4V FOR WEBI offers a comprehensive experience:
- Key features of the solution:
- ✅ Macro and detailed view: From the big picture to the details in just a few clicks
- ✅ Interactive dimension: Intuitive filters and drill-down
- ✅ Daily updates: Data updated every day
- ✅ Accessibility at all times: Available 24/7 via the UGAP portal
- ✅ Year-on-year comparison: Comparison of purchases between years
- Dashboard modules:
- Consumption: Purchase tracking by establishment
- Economic footprint: Territorial impact of purchases
- Quality of service: Supplier performance indicators
- Statistics: Detailed analyses
- Interactive map of France: Geographical distribution of purchases (e.g. £918,478 for a typical department)
Key Results
- ✅ Improved customer satisfaction: Customers have a real management tool at their disposal.
- ✅ Enhancement of UGAP data: Data made usable without technical expertise.
- ✅ Time savings: Automated reporting for internal teams.
- ✅ Leveraging transparency: Increased visibility on public procurement.
- ✅ Increased loyalty: Reporting becomes a value-added service
- ✅ Intuitive navigation: Immediate adoption without training
UGAP
Retail